Terms of Service
Last updated: January 1, 2025
Acceptance of Terms
By accessing or using the Dog Daycare Durham website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Services
Dog Daycare Durham provides dog daycare, luxury boarding, grooming, dog walking, enrichment, puppy daycare, and temperament testing services at our facility located at 600 Park Offices Drive Ste 300, Durham, NC 27713.
Enrollment Requirements
All dogs must complete our mandatory Interview Day (temperament assessment) before enrollment in any service. Additionally, all dogs must be current on required vaccinations including Rabies, DHPP, and Bordetella.
Health and Safety
We reserve the right to refuse service to any dog that:
- Shows signs of illness, injury, or parasites
- Displays aggressive behavior that poses a risk to other dogs or staff
- Is not current on required vaccinations
- Does not pass our temperament assessment
While we take every precaution to ensure the safety of all dogs in our care, dog daycare and boarding involve inherent risks. Dogs may sustain minor injuries during normal play activities.
Payment and Pricing
All pricing is as listed on our website and may be subject to change. Payment is due at the time of service unless otherwise arranged. We accept various forms of payment as indicated at our facility.
Cancellation Policy
Please contact us as soon as possible if you need to cancel or reschedule a reservation. Cancellation policies for boarding and other services will be communicated at the time of booking.
Liability
Dog Daycare Durham carries appropriate liability insurance. However, by enrolling your dog in our services, you acknowledge and accept the inherent risks associated with group dog activities. We are not liable for injuries, illnesses, or conditions that are pre-existing or that occur despite our reasonable care and supervision.
Webcam Access
We provide 24/7 webcam access to enrolled clients. Webcam footage is for personal use only and may not be recorded, shared, or distributed without our written consent.
Website Use
You agree to use our website only for lawful purposes. You may not use our website in any way that could damage, disable, or impair the website or interfere with any other party's use of the website.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Dog Daycare Durham and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.
Governing Law
These Terms of Service are governed by the laws of the State of North Carolina. Any disputes arising from these terms shall be resolved in the courts of Durham County, North Carolina.
Contact Us
If you have questions about these Terms of Service, please contact us at:
- Phone: 919-617-0849
- Address: 600 Park Offices Drive Ste 300, Durham, NC 27713